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In addition to its robust organizational structure, Chunghwa Post offers a sophisticated tracking tool that enhances transparency and convenience for customers.
Chunghwa Post, as a pivotal institution in Taiwan’s postal and logistics landscape, operates with a well-defined organizational structure to ensure efficient management and service delivery. Here’s an overview:
1. Board of Directors:
- Composed of 11 to 15 members, the board serves as the decision-making body of Chunghwa Post, operating in accordance with legal regulations and the corporation’s articles of incorporation.
- A board secretariat manages administrative tasks related to board affairs.
2. Supervisors:
- Three supervisors oversee corporate finance and business operations, ensuring compliance with legal requirements and corporate policies.
3. President and Vice Presidents:
- The president, in alignment with legal and corporate guidelines, manages overall business operations and supervises all departments and staff.
- Assisting the president are four vice presidents, three assistant presidents, and a chief secretary.
4. Chief Risk Officer:
- Responsible for corporate risk management, the chief risk officer plays a crucial role in identifying and mitigating potential risks.
5. Chief Legal Compliance Officer:
- Ensures adherence to legal regulations and corporate governance standards, overseeing legal compliance and related affairs.
6. Chief Corporate Governance Officer:
- As the senior officer in charge of corporate governance affairs, this role focuses on maintaining transparent and ethical governance practices.
7. Auditor General:
- Appointed by the board of directors, the auditor general and their department conduct regular audits and report findings to the board and supervisors.
8. Strategic Planning Committee:
- Chaired by the president or a designated member, this committee, along with five vice chairpersons, formulates strategic plans to guide corporate initiatives.
9. Departments:
- Chunghwa Post comprises various departments responsible for specific functions, including mail business, philately, savings and remittances, insurance, property and capital operations, human resources, accounting, information management, public affairs, and more.
10. Responsibility Center Offices:
- Nineteen responsibility center offices serve as administrative and supervisory units, overseeing smaller branch offices.
11. Mail Processing Center:
- The Taipei Mail Processing Center, equipped with advanced automated systems, facilitates efficient mail processing and transportation nationwide.
Chunghwa Post’s organizational structure reflects a commitment to effective governance, risk management, and operational excellence, ensuring reliable postal services for the community.