Shadowfax Tracking

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ABOUT SHADOWFAX TRACKING

India’s Trusted Delivery Brand – Shadowfax Technologies Ltd.

At Shadowfax, we take pride in being India’s most trusted delivery brand, providing reliable logistics services to empower businesses and individuals. With a vast network of 30 Lakhs Verified Riders and coverage in 2500+ Cities across 15000+ Pincodes, we stand as a leader in the logistics industry.

Our Vision

Enabling commerce by empowering lives for everyone, everywhere.

Our Mission

Build the fastest and most reliable logistics network by empowering a million micro-entrepreneurs through technology to deliver anything, anywhere.

Shadowfax Horse

Derived from the mythical creature of “Lord of the Rings,” Shadowfax symbolizes speed and communication, mirroring our reliable and agile logistic offerings.

OUR JOURNEY SO FAR

2015 – 2016

  • Started as a pure last-mile food delivery service.
  • Launched slot delivery & 3-hour service.
  • Introduced new categories: Grocery, Pharma & Meat.

2017 – 2018

  • Started e-commerce reverse logistics.
  • Acquired Nuvoex, becoming a leader in reverse logistics.
  • Offered last-mile service to e-commerce players.

2019 – 2020

  • Pivoted to build an end-to-end supply chain.
  • Leading logistics solution provider for inter & intracity deliveries.
  • Delivered vaccines and oxygen concentrators during the pandemic.

2021 – 2023

  • Built 1 million sq. ft of sortation capacity across India.
  • Increased intercity deliveries to 70%.
  • Achieved 30X growth in e-commerce revenue in the last 5 years.

OUR CORE VALUES

Customer Centricity

Nurturing strong bonds and delivering an outstanding customer experience is the hallmark of our services.

Innovation

Revolutionizing the industrial landscape through a never-ending chain of original ideas.

Empathy

Anticipating needs, fears, & pain points to put in genuine efforts to address them.

Integrity

Powered by integrity and driven by strong morals, India’s most trusted logistics brand values ethics over anything else.

OUR LEADERSHIP LINEUP

Meet the leaders driving Shadowfax forward:

  • Abhishek Bansal (CEO)
  • Vaibhav Khandelwal (CTO)
  • Praharsh Chandra (CBO)
  • Gaurav Jaithliya (Head of Business Strategy)
  • Praveen Kumar KJ (CFO)
  • Nitesh Lohiya (Chief Product Officer)
  • Mohan Sitharam (Chief HR Officer)
  • Snigdha Majumder (Head Of Customer Experience)
  • Ankit Kala (Head of Strategy)

THE TEAM IS OUR CORE

Recognized as the #1 choice of brands and industry awards, including:

  • CSR Health Impact Awards, 2020
  • Aegis Graham Bell Awards, 2020
  • ET Now Stars of the Industry Awards, 2019
  • Inflection Conference & Awards, 2019
  • Mahindra Transport Excellence Awards, 2019
  • Forbes 30 under 30, 2019

OUR INVESTORS

Proudly backed by renowned investors such as Flipkart and Eight Roads.

CONTACT US

In case of any queries, feel free to reach out to us:

We are available 24/7 to assist you.